Privacy Policy

Last updated: 14 June 2026

Introduction

We are committed to protecting your privacy and handling your personal information in a fair and transparent manner.

This Privacy Policy explains what information we collect when you visit our website or place an order, how we use it and your rights under UK data protection law.

Information We Collect

When you use our website, we may collect:

  • Your name.

  • Your billing and delivery address.

  • Your email address.

  • Your telephone number (if provided).

  • Details of the products you purchase.

  • Payment information (payments are processed securely by our payment provider and we do not store your full card details).

  • Information about how you use our website, including through cookies where applicable.

How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders.

  • Communicate with you about your purchase.

  • Provide customer support.

  • Process refunds where necessary.

  • Comply with legal and accounting obligations.

  • Improve our website and services where analytics cookies are accepted.

We will only process your personal information where we have a lawful basis to do so.

Sharing Your Information

We may share your information with trusted third parties where necessary to provide our services, including:

  • Squarespace (our website hosting platform).

  • Payment processing providers.

  • Delivery and courier companies.

  • Professional advisers where required.

  • Government authorities where required by law.

We do not sell your personal information to third parties.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected and to comply with our legal obligations, including tax and accounting requirements.

Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss or misuse.

Your Rights

Under UK data protection law, you have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request deletion of your information where appropriate.

  • Request restriction of processing.

  • Object to certain types of processing.

  • Request transfer of your data where applicable.

  • Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details below.

Cookies

Our website uses cookies to provide essential functionality and, where you consent, analytics or marketing features. Please see our Cookie Policy for more information.

Contact

If you have any questions about this Privacy Policy or how your personal information is used, please contact:

Synthesis Art

Email: warrensilman@synthesisart.co.uk

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.